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  • Helpline :
  • 0191-2473878 / singlewindowjk@gmail.com

Frequently Asked Questions (FAQs)

Single Window System is one-stop portal investors, which will help entrepreneurs secure various clearances without going to department physically. The portal is a rapid medium of information for investors on Government policies, incentive schemes and the availability of infrastructure. It provides manuals to help investors understand the application process for proposed investment projects. The portal will also facilitate different stakeholder departments to process applications by investors and approve them online.

Prior to invoking any of the services, you must first register with Single Window Clearance System (SWCS). Registration which is a single step process known as ‘Single Sign on ID’ or ‘SSOID’. You first need to register yourself as an individual and get yourself a Login account. User registration will enable to access the departmental clearances required for setting up of the business entity.

Single Window System is integrated with an electronic payment gateway.

On registration, an email confirmation and SMS will be sent.

In case you forget your username and / or password, please visit the “sign in” and click ‘Forgot Password’ link to retrieve your login details

Answer: Presently on single window system XY services are available. For the list of services kindly visit http://singlewindow.jk.gov.in

Single Window Clearance System is integrated with department systems and processes. Hence you will receive the status updates on your application on the portal. You don’t have to contact to the department for status update. You can check the status by two ways: First you can check status without signing on the portal by visiting https:Single window tracker. Second, you can also login the portal and check the status.

Personal information can be edited by logging in to Single Window Clearance System website and editing the details. These changes will get reflected in the system once you login the next time.

Enclosures can be uploaded with the application in electronic format. The maximum size of the file should not exceed 1 MB.

Yes

For help desk you can get the contact details by visiting http://swcs.xyz.com

You can send your feedback at singlewindowjk@gmail.com

The advanced features to better facilitate investors has following features: Strong Online Interface, Single point of contact for business, one portal to get all clearances, registrations and approvals, no need to physically visit any government office.

  • The Advanced J&K Single Window Clearance Portal aims to facilitate all businesses/industries in the Union Territory, J&K by providing a single point (online) interface one portal singlewindow.jk.gov.in and a time-bound clearance system by acting as a onestop information/ registration/ approvals/NoCs/tracking centre for clearances/approvals related to setting up of businesses, making them operational including renewals and providing an electronic-based transparent system for online submission and tracking of applications including inspections and ePayments.
  • It will provide updated information relating to relevant rules, regulations, orders and policy initiatives and schemes for guidance of investors and MIS dashboard to view and track the application status through State dashboard and District Dashboards. Dashboards covered the status reports related to approvals, Query/Grievance, State investment, Start-ups, IPFC features etc.
  • Applicants related to commercial and industrial are getting all solution through only one portal of J&K Single Window (singlewindow.jk.gov.in) need not required to visits multiple department and portal , one login on SW portal would provide one stop solution in the Union Territory of Jammu & Kashmir, which is mandated through J&K Single Window (Industrial & Commercial)Act, 2018.

Please read this document (.PDF enclosed )